What matters now
Get the care you need. Preserve the answers you may need later.
Your health comes before an insurance claim. Once you are safe and receiving care, early preservation of fire-scene evidence, equipment, photographs, and records can help explain the source of a burn and whether someone else is legally responsible.
Seek urgent medical attention
Call 911 for a serious burn, breathing difficulty, or another emergency. Electrical and chemical injuries need prompt medical evaluation. Stay clear of energized equipment, chemicals, and fire-damaged structures, and follow emergency responders' and treating clinicians' instructions rather than attempting unsafe rescue or cleanup.
Preserve the scene without putting anyone at risk
Keep photographs taken safely, witness contacts, incident numbers, product information, and existing messages about hazards. Do not repair, discard, or test a suspected product, and do not enter a damaged building. Investigators and qualified experts may need access to the scene or equipment before it changes.
Document the recovery and get independent advice
Save medical records, bills, missed-work information, and a record of limitations as recovery progresses. Report workplace incidents promptly under applicable requirements. Before accepting payment or signing a release, have the responsible parties, long-term care needs, and deadlines reviewed. You can call before you have gathered every record.



